My insurer recommends I shop around. Am I obligated to do so?

The law protects you: you have the right to choose your own pharmacist and no one can force you to switch pharmacies. If you are being pressured by a private insurer or by a benefits plan administrator to do so, the Régie urges you to report the situation. File a report with the RAMQ by phone or by mail: 

418 528-5659 (Quebec City area) 
or 1 877 858-2242 (elsewhere in Quebec) 

Dénonciation – Régie de l’assurance maladie du Québec – Case postale 6600, dépôt Q086 Québec (Québec) G1K 7T3 

Should you also wish to inform the AQPP of complaints you’ve submitted, please e-mail the information to: 

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